Shipping information
We offer free insured delivery anywhere in South Africa for free. We also deliver anywhere in the world for R500 extra. For local deliveries we have partnered with TheCourierGuy who has been our trusted courier partners for the lasts 4 years. Once we ship your device, you will get a email with the tracking number and the status of your delivery. You will get regular updates thereafter directly from TheCourierGuy. If you would like the device to be delivered on a specific day and time you can contact TheCourierGuy using your Tracking Number. Once you received your tracking you can usualy expect delivery within 2 business days to all major aread. Although we try our best to ensure delivery happens on time, please understand that this service is entirely outsourced to the courier company. Please contact them to ensure on time delivery.
Imported Devices
All Imported devices are imported per order directly from the supplier. Delivery usually takes 10-15 business days but 20 business days should be allowed due to unforeseen circumstances. It is possible for a device to sell out after you have placed an order, in this case we will either refund you in full or provide you with alternative options. Contact us to confirm availablity and avoid dissapointment
Warranty
New Purchases
All new Products are covered by their respective manufatures warranty. Powerbite will take no responsiblity if your device is under warranty with the manufacturer. If your device is faulty wihin 7 days we will replace it as per the CPA.
Imported Devices
All Imported devices unless stated otherwise are covered for 1 Year from date of delivery. This is a limited warranty and only covers factory faults. Peripherals are not covered under warranty unless purchased individually.
CPO Devices
It is important to understand what is covered under warrarnty.
Chargers and Peripherals are covered for 10 days only after delivery unless purchased Brand New.
Batteries are not cover under warranty unless it is found to be defective within 3 months
Powerbite does not take any liability for damage caused by physical damage
In terms of the CPA any daamge to your device voids any and all warranties.
If your device is faulty within 10 business days we will replace it.
All our CPO Products are in acceptible condition. While its important to consider that
you are purchasing a Used Device, we also allow you to return your device if its not in the preferred condition
regarded we are notified within 12 hours of your device being delivered. If your warranty sticker is removed wihin 10 business days, you will void the warranty to return a faulty device for replacement as we will consider this device as being tempered with. Images are for illustration purposes only. This page my contain errors.
